Helpdesk
Sales and Purchase of REKA:BIT RBT Project Kit
Where can I get REKA:BIT RBT Project Kit?
You can purchase online at www.cytron.io/p-rekabit-rbt-project-kits.
Is there an option to purchase REKA:BIT RBT Project kit which does not include micro:bit board?
Yes, you can if you already have a micro:bit. You may select the option without micro:bit at www.cytron.io/p-rekabit-rbt-project-kits.
Can schools purchase REKA:BIT RBT Project Kit offline or using government LO?
Yes, you can. Please email your enquiry or request for quotation to sales@cytron.io.
MakeCode Editor
How do I program the REKA:BIT?
The easiest way to start programming the REKA:BIT is using Microsoft's MakeCode editor, accessible via this URL: https://makecode.microbit.org. It is a block-based programming interface specially designed for kids and beginners to learn coding. MakeCode has option for switching to JavaScript or Python text-based programming interface too.
How to add REKA:BIT RBT Project Kit extension in MakeCode editor?
To add MakeCode extension for REKA:BIT RBT Project Kit, follow the steps HERE.
Can I use MakeCode Editor offline?
Yes, you can.
"MakeCode is an HTML5 web application that’s automatically cached locally (saved to your computer or device) when first viewed in your browser. After the web app has loaded you will have everything you need to continue working without an internet connection. If you decide to add an extension, it’s possible that you’ll again need to connect to the internet to allow the code in the new extension to compile." - Source: https://makecode.microbit.org/offline.
Alternatively you can download and install MakeCode Offline App.
REKA:BIT RBT Project Kit Quick Start Guide
You can download a pdf copy of the Quick Start Guide from the [Download] page.
Warranty
How long is the warranty?
1 year for manufacturing defects.
*The warranty does NOT cover wear and tear, and damages due to misuse, abuse or improper maintenance.
How to claim warranty?
Click [HERE] to report the product's failure or problem. This will lead you to our “Support, Warranty & Return” page. Fill in all the details and click “CONTINUE”.
Our technical team will contact you to troubleshoot and verify the problem. If the product is required to be returned, we will provide you with the warranty form. Fill in and return the warranty form together with the defective product. *Every product return must have the warranty form filled out in detail, or else it will not be processed.
It takes 7 working days to troubleshoot, repair and test the warranty product from the date of receipt.
Got a question not answered?
Click button to leave us a message on Telegram and we'll get back to you as soon as possible. We'd love to hear from you.
Click button to leave us a message on Telegram and we'll get back to you as soon as possible. We'd love to hear from you.